Terms of service

Exchanges and warranty

Exchanges are accepted within 90 days of purchase, provided the jewelry is unused, in perfect condition, and accompanied by proof of purchase. Items may be brought to our store or returned by shipment. Shipping costs for voluntary exchanges are the customer’s responsibility.

We do not offer refunds for change of mind. This does not affect your rights to a refund or other remedy where required by applicable consumer law.

Our jewelry also includes a 90-day warranty covering manufacturing defects, including soldering and setting defects. Covered defects will be repaired without an additional repair charge. The warranty does not cover damage caused by impacts, chemicals, or misuse.